Patient portal
Your private health workspace with your doctor.
Australian Digital Health Agency
ACCESS YOUR OWN RESULTS ANYTIME, ANYWHERE
Install 1800MEDICARE App
Access key health information from My Health Record on your phone or tablet.
Today
What you'll use most.
Your Health Information, messages with your doctor, and any progress reports — everyday things, one click away.
My Health
Your care with your doctor.
Send your own documents to your doctor, receive Health Information from your clinic, and use Biological Age and Progress as separate interactive tracking tools.
Biological Age Tracker
Biological Age Tracker
Upload Australian pathology results and view your doctor-approved Biological Age Report.
Your approved biological-age report appears here when your treating doctor publishes it.
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Connect Your Devices
Connect Your Devices
Share Oura, Apple Health or Android data with your doctor — resting heart rate, sleep and activity.
Connect or disconnect any time.
OpenFunctional Capacity Check-in
Functional Capacity Check-in
A quick check-in on mobility, memory, energy, mood and senses — a functional complement to your Biological Age report.
Higher is better here — the opposite scale from the symptom check-in.
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Longevity Stack Questionnaire & Assessment
Longevity Stack Questionnaire & Assessment
Complete the intake questionnaire for your doctor's longevity stack assessment. Your doctor uploads your lab results from the admin portal and approves the final patient stack.
Questionnaire goes to your doctor for lab matching and doctor review.
OpenQuality of Life Check-in
Quality of Life Check-in
A quick, regular check-in on symptoms like pain, tiredness and sleep — visible to your doctor between visits.
Takes under a minute. Your history builds up here so you and your doctor can see the trend.
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Send Health Documents to Your Doctor
Send Health Documents to Your Doctor
Upload your own archived reports, pathology, imaging or letters for your doctor to review, or email them directly.
This is information you send to your doctor. It is separate from Health Information received back in your Patient Portal.
Not connected directly to My Health Record. Some results may already be in the 1800MEDICARE app. Upload here when asked, or email your doctor.
OpenEverything else
Tools & Resources.
Every existing page is still here and fully working — collapsed by default so your everyday screen stays simple.
Show all 14 tools
Dispensary
Dispensary
Browse practitioner-selected products. Existing patients receive special pricing when logged in.
Educational product information only. Discuss suitability with your practitioner before purchase.
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Doctor Uploaded Forms
Doctor Uploaded Forms
Open forms your doctor or clinic has uploaded for you, save a copy, or upload a completed form back to the clinic.
Doctor-uploaded files and online forms are kept together on your Forms page.
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Evidence-Based-Prevention
Evidence-Based-Prevention
Read the evidence-based prevention presentation covering risk reduction, nutrition, metabolic health, heart health, brain health and next-level prevention planning.
Open the Evidence-Based-Prevention PDF.
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Library
Library
Browse the complete A-Z PDF education library using the original Library cover artwork.
Open the full PDF education library.
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Lifestyle Protocols Videos
Lifestyle Protocols Videos
Watch practical lifestyle protocol videos for vision, longevity and daily healthspan habits.
Open the lifestyle protocol video page.
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Login Security
Login Security
Optionally add an authenticator app (Google Authenticator, Authy, 1Password, etc.) as a stronger, faster alternative to the emailed login code.
Optional. Your emailed code always keeps working, even if you turn this on.
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Merchandise
Merchandise
Shop HallmarkHealthSpan merchandise and clinic accessories. Patient discounts are applied after login.
Availability is subject to practitioner approval.
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Notebook
Notebook
Jot down symptoms, questions for your next appointment, or anything you want to remember.
Only you can see your notes.
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Patients Asked
Patients Asked
Read plain-English answers to common patient questions on longevity, nutrition and prevention.
Read-only — for uploads or changes, ask your doctor.
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Podcast
Podcast
Listen to doctor-curated longevity and healthspan podcast episodes, including “How to reverse your biological clock.”
Listen to “How to reverse your biological clock” now.
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Priority contact
Priority contact
Existing patient contact channel for urgent, time-sensitive questions between consultations.
For existing patients of the clinic.
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Privacy Preferences
Privacy Preferences
Choose whether your de-identified information may be used to improve the clinic, and whether you'd like to be contacted about research or receive product education.
Each choice is independent and can be changed at any time.
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Videos
Videos
Watch curated longevity, geroscience and preventive-health video education.
Open the full video library.
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Weekly Healthspan Update
Weekly Healthspan Update
Read the weekly longevity medicine news roundup — longevity, brain, heart, gut, peptides, nutrition and exercise, in plain English.
Open the latest doctor-reviewed weekly update and manage email updates.
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